State Farm® Insurance Agent Elsie Encarnacion

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Janise Maldonado

July 16, 2024

1 out of 5

"UPDATE- my previous post (bellow) is from April 2024, I can’t figure out how to add a new/separate review. Just got off the phine with them, today 7/16/24. I was calling to ask why bill increased AGAIN, $70. They heard my frustration in my voice, and offered to transfer my account to a different agent/office. This is something I requested months ago, and they would NOT let me switch, even After I got customer service involved- they still wouldn’t transfer me. Whatever you do, do not let these people become your agents. They make up their own rules as they see fit! (My paragraph below is from my experience back in April) I’ve had a pretty terrible experience with this agent. Long story short I wanted to go on my own policy (get off my dad’s policy because he no longer drives, and we don’t even live in the same household) and they will not let me remove him from the policy. I had to contact corporate, and even though corporate understood/agreed with what I wanted to do, they (corporate) could not help me because they couldn’t override the policy that this agent (Elsie) had for us. DO NOT USE THEM, THEY WILL SCAM YOU INTO DOING WORKS BEST FOR THEM, TO THE POINT WHERE CORPORATE CAN’T EVEN GET INVOLVED!"

Jocelyn Velasquez

July 6, 2024

5 out of 5

"Amicable staff. Elsie is the best! She was very responsive and helped me out quickly and answered all the questions I had."

Carlos Luevano

July 5, 2024

5 out of 5

"I recently had the pleasure of working with Elsie and her team. I am impressed with their service! From the moment I walked in, I was greeted with warmth and professionalism. The team here goes above and beyond to ensure that every client feels valued and understood. They took the time to thoroughly explain my options and found the best rates that perfectly suited my needs. Highly recommend this agency to anyone looking for top-notch service and great rates!!!"

Kristen Eaton

July 4, 2024

5 out of 5

"Elsie is an amazing agent. She truly cares about her customers and strives to provide them with superior service. I highly recommend Elsie if you want an honest, hard working and caring agent taking care of your insurance needs!"

Todd Barnes

July 4, 2024

5 out of 5

"We have always had great service from Elise and her staff. They work hard to find the best coverage and price for my family"

Aliakbar Jafari

July 4, 2024

1 out of 5

"I do not recommend you to go to this office for your insurance work because they will scam you and tell you lies"

AATV

July 1, 2024

5 out of 5

"Thank you Elsie you’re professional"

Yamilka Marquez

June 25, 2024

5 out of 5

"Estoy muy agradecida con Leticia Almodovar por la atención que tuvo hacia mi persona , por ayudarme a resolver el problema hasta el final. Gracias por tu tiempo y amabilidad Gracias State Farm 🙏🏽"

Diane DeLucia

June 21, 2024

4 out of 5

"Elise and the staff in the WestHaven office have been amazing. Anytime I have called they respond quickly with the answer. It has been a pleasure working with them"

Kenz Cam

June 17, 2024

1 out of 5

"Every month they continued to bump the price of insurance. Recently tried to bump up the price even more and I decided they are not good for me. They will try to make you comfortable with the price and then change it. Ridiculous."

Herkulezz

April 29, 2024

5 out of 5

"Emily was great and answered all my questions. Highly recommend her!"

Michele

April 16, 2024

5 out of 5

"We have been with Elsie for over 15 years! The office staff is very helpful. We have multiple cars, homeowners, and boat insurance through State Farm! Every time we call with a question, they are quick to respond. I highly recommend 😊"

Jose Arias

April 15, 2024

5 out of 5

"Excellent service ."

Khaled Malta

April 15, 2024

5 out of 5

"State Farm on Campbell Ave is perfect for me due to its location which is very close to my house! In addition, they provide good service quality and the staff are always friendly and helpful! Especially mentioning, Suidy Jimenez , who is one of the best representatives of State Farm company! She always has great smile on her face! Answers all my questions with perfect explanation! Always patient and so friendly! She is one of a kind and deserves the best! Sincerely!"

John McLaughlin

April 15, 2024

5 out of 5

"All the workers are beyond helpful and always willing to go above and beyond for the customer"

Mike Matt

April 5, 2024

5 out of 5

"The office staff is great and very helpful. I have multiple cars and my homeowners policy through this office and they have always been amazing with everything I need"

Idania Ulloa

March 1, 2024

5 out of 5

"Suydi es súper amable"

Andres Figueroa

October 16, 2023

5 out of 5

"Excelente servicio , Suidy Jiménez fue demasiado amable y sobretodo tranquila durante el proceso . La quote me salía en 540 y con ella me salió en 330. La recomiendo al 100%"

larg217

July 11, 2023

5 out of 5

"I been with state farm for a couple years ,I started with my cars and after I added my house , always they gave me good rates , when I have any concerns I just go to the office and Emily solve any of my questions she is very professional and patient with their clients I recommend if you go there for any quote ask for Emily and she will work hard to provide the best rates or deals available, thank you State Farm ."

Klever Lozano

July 10, 2023

5 out of 5

"Me atendieron Un servicio súper excelente Gracias"

Erin D

June 14, 2023

5 out of 5

"As a first time renter, Jesslyn Jimenez was phenomenal! She was patient with all my questions and answered thoroughly so I was able to understand everything. She was both professional and personable and incredibly kind. I will absolutely recommend her and be returning to work with her for any other insurance ventures I have in the future!"

CASA BIANCA

April 11, 2023

5 out of 5

"Very professional and very welcome customer care place we have a very good experience by the Best person Suidy to make us whole entire family and staff to become of the there customers for State Farm insurance"

Cesar Silverio

January 12, 2023

5 out of 5

"Great service."

Leidy Acevedo

December 8, 2022

5 out of 5

"Puedo decir de Elsie y su grupo de trabajo que siempre son muy amables y atentos cuando se trata de ayudarnos. Llevamos como 10 años con Elsie y siempre nos han ayudado con mucho gusto. Gracias Elsie"

Edwin Sanchez

November 23, 2022

5 out of 5

"She's a wonderful person and is always helping everyone who needs help she doesn't judge anyone she's a blessed person u can count on her for anything that y need."

What our customers say about us...

Janise Maldonado

July 16, 2024

1 out of 5

"UPDATE- my previous post (bellow) is from April 2024, I can’t figure out how to add a new/separate review. Just got off the phine with them, today 7/16/24. I was calling to ask why bill increased AGAIN, $70. They heard my frustration in my voice, and offered to transfer my account to a different agent/office. This is something I requested months ago, and they would NOT let me switch, even After I got customer service involved- they still wouldn’t transfer me. Whatever you do, do not let these people become your agents. They make up their own rules as they see fit! (My paragraph below is from my experience back in April) I’ve had a pretty terrible experience with this agent. Long story short I wanted to go on my own policy (get off my dad’s policy because he no longer drives, and we don’t even live in the same household) and they will not let me remove him from the policy. I had to contact corporate, and even though corporate understood/agreed with what I wanted to do, they (corporate) could not help me because they couldn’t override the policy that this agent (Elsie) had for us. DO NOT USE THEM, THEY WILL SCAM YOU INTO DOING WORKS BEST FOR THEM, TO THE POINT WHERE CORPORATE CAN’T EVEN GET INVOLVED!"

Jocelyn Velasquez

July 6, 2024

5 out of 5

"Amicable staff. Elsie is the best! She was very responsive and helped me out quickly and answered all the questions I had."

Carlos Luevano

July 5, 2024

5 out of 5

"I recently had the pleasure of working with Elsie and her team. I am impressed with their service! From the moment I walked in, I was greeted with warmth and professionalism. The team here goes above and beyond to ensure that every client feels valued and understood. They took the time to thoroughly explain my options and found the best rates that perfectly suited my needs. Highly recommend this agency to anyone looking for top-notch service and great rates!!!"

Kristen Eaton

July 4, 2024

5 out of 5

"Elsie is an amazing agent. She truly cares about her customers and strives to provide them with superior service. I highly recommend Elsie if you want an honest, hard working and caring agent taking care of your insurance needs!"

Todd Barnes

July 4, 2024

5 out of 5

"We have always had great service from Elise and her staff. They work hard to find the best coverage and price for my family"

Aliakbar Jafari

July 4, 2024

1 out of 5

"I do not recommend you to go to this office for your insurance work because they will scam you and tell you lies"

AATV

July 1, 2024

5 out of 5

"Thank you Elsie you’re professional"

Yamilka Marquez

June 25, 2024

5 out of 5

"Estoy muy agradecida con Leticia Almodovar por la atención que tuvo hacia mi persona , por ayudarme a resolver el problema hasta el final. Gracias por tu tiempo y amabilidad Gracias State Farm 🙏🏽"

Diane DeLucia

June 21, 2024

4 out of 5

"Elise and the staff in the WestHaven office have been amazing. Anytime I have called they respond quickly with the answer. It has been a pleasure working with them"

Kenz Cam

June 17, 2024

1 out of 5

"Every month they continued to bump the price of insurance. Recently tried to bump up the price even more and I decided they are not good for me. They will try to make you comfortable with the price and then change it. Ridiculous."

Herkulezz

April 29, 2024

5 out of 5

"Emily was great and answered all my questions. Highly recommend her!"

Michele

April 16, 2024

5 out of 5

"We have been with Elsie for over 15 years! The office staff is very helpful. We have multiple cars, homeowners, and boat insurance through State Farm! Every time we call with a question, they are quick to respond. I highly recommend 😊"

Jose Arias

April 15, 2024

5 out of 5

"Excellent service ."

Khaled Malta

April 15, 2024

5 out of 5

"State Farm on Campbell Ave is perfect for me due to its location which is very close to my house! In addition, they provide good service quality and the staff are always friendly and helpful! Especially mentioning, Suidy Jimenez , who is one of the best representatives of State Farm company! She always has great smile on her face! Answers all my questions with perfect explanation! Always patient and so friendly! She is one of a kind and deserves the best! Sincerely!"

John McLaughlin

April 15, 2024

5 out of 5

"All the workers are beyond helpful and always willing to go above and beyond for the customer"

Mike Matt

April 5, 2024

5 out of 5

"The office staff is great and very helpful. I have multiple cars and my homeowners policy through this office and they have always been amazing with everything I need"

Idania Ulloa

March 1, 2024

5 out of 5

"Suydi es súper amable"

Andres Figueroa

October 16, 2023

5 out of 5

"Excelente servicio , Suidy Jiménez fue demasiado amable y sobretodo tranquila durante el proceso . La quote me salía en 540 y con ella me salió en 330. La recomiendo al 100%"

larg217

July 11, 2023

5 out of 5

"I been with state farm for a couple years ,I started with my cars and after I added my house , always they gave me good rates , when I have any concerns I just go to the office and Emily solve any of my questions she is very professional and patient with their clients I recommend if you go there for any quote ask for Emily and she will work hard to provide the best rates or deals available, thank you State Farm ."

Klever Lozano

July 10, 2023

5 out of 5

"Me atendieron Un servicio súper excelente Gracias"

Erin D

June 14, 2023

5 out of 5

"As a first time renter, Jesslyn Jimenez was phenomenal! She was patient with all my questions and answered thoroughly so I was able to understand everything. She was both professional and personable and incredibly kind. I will absolutely recommend her and be returning to work with her for any other insurance ventures I have in the future!"

CASA BIANCA

April 11, 2023

5 out of 5

"Very professional and very welcome customer care place we have a very good experience by the Best person Suidy to make us whole entire family and staff to become of the there customers for State Farm insurance"

Cesar Silverio

January 12, 2023

5 out of 5

"Great service."

Leidy Acevedo

December 8, 2022

5 out of 5

"Puedo decir de Elsie y su grupo de trabajo que siempre son muy amables y atentos cuando se trata de ayudarnos. Llevamos como 10 años con Elsie y siempre nos han ayudado con mucho gusto. Gracias Elsie"

Edwin Sanchez

November 23, 2022

5 out of 5

"She's a wonderful person and is always helping everyone who needs help she doesn't judge anyone she's a blessed person u can count on her for anything that y need."