State Farm® Insurance Agent Elsie Encarnacion

"Elsie and her staff are very friendly, courteous and helpful. Their professionalism are outstanding, they are just amazing. Thank you Elsie!"

"Excelente servicio al cliente, e sido cliente por muchos años y se que siempre puedo confiar en esta oficina para brindarme el mejor servicio posible. Gracias por todo"

"Jesslyn is amazing! She's incredibly friendly and exceptionally effective in helping me secure my insurance coverage here in Connecticut. I recently moved to New Haven, and she even stayed on the line the entire time, assisting me with booking an appointment at the local DMV to get my car registered. I highly recommend this place!"

"UPDATE- my previous post (bellow) is from April 2024, I can’t figure out how to add a new/separate review. Just got off the phine with them, today 7/16/24. I was calling to ask why bill increased AGAIN, $70. They heard my frustration in my voice, and offered to transfer my account to a different agent/office. This is something I requested months ago, and they would NOT let me switch, even After I got customer service involved- they still wouldn’t transfer me. Whatever you do, do not let these people become your agents. They make up their own rules as they see fit! (My paragraph below is from my experience back in April) I’ve had a pretty terrible experience with this agent. Long story short I wanted to go on my own policy (get off my dad’s policy because he no longer drives, and we don’t even live in the same household) and they will not let me remove him from the policy. I had to contact corporate, and even though corporate understood/agreed with what I wanted to do, they (corporate) could not help me because they couldn’t override the policy that this agent (Elsie) had for us. DO NOT USE THEM, THEY WILL SCAM YOU INTO DOING WORKS BEST FOR THEM, TO THE POINT WHERE CORPORATE CAN’T EVEN GET INVOLVED!"

"Amicable staff. Elsie is the best! She was very responsive and helped me out quickly and answered all the questions I had."

"I recently had the pleasure of working with Elsie and her team. I am impressed with their service! From the moment I walked in, I was greeted with warmth and professionalism. The team here goes above and beyond to ensure that every client feels valued and understood. They took the time to thoroughly explain my options and found the best rates that perfectly suited my needs. Highly recommend this agency to anyone looking for top-notch service and great rates!!!"

"Elsie is an amazing agent. She truly cares about her customers and strives to provide them with superior service. I highly recommend Elsie if you want an honest, hard working and caring agent taking care of your insurance needs!"

"We have always had great service from Elise and her staff. They work hard to find the best coverage and price for my family"

"I do not recommend you to go to this office for your insurance work because they will scam you and tell you lies"

"Thank you Elsie you’re professional"

"Estoy muy agradecida con Leticia Almodovar por la atención que tuvo hacia mi persona , por ayudarme a resolver el problema hasta el final. Gracias por tu tiempo y amabilidad Gracias State Farm 🙏🏽"

"Elise and the staff in the WestHaven office have been amazing. Anytime I have called they respond quickly with the answer. It has been a pleasure working with them"

"Every month they continued to bump the price of insurance. Recently tried to bump up the price even more and I decided they are not good for me. They will try to make you comfortable with the price and then change it. Ridiculous."

"Emily was great and answered all my questions. Highly recommend her!"

"We have been with Elsie for over 15 years! The office staff is very helpful. We have multiple cars, homeowners, and boat insurance through State Farm! Every time we call with a question, they are quick to respond. I highly recommend 😊"

"Excellent service ."

"State Farm on Campbell Ave is perfect for me due to its location which is very close to my house! In addition, they provide good service quality and the staff are always friendly and helpful! Especially mentioning, Suidy Jimenez , who is one of the best representatives of State Farm company! She always has great smile on her face! Answers all my questions with perfect explanation! Always patient and so friendly! She is one of a kind and deserves the best! Sincerely!"

"All the workers are beyond helpful and always willing to go above and beyond for the customer"

"The office staff is great and very helpful. I have multiple cars and my homeowners policy through this office and they have always been amazing with everything I need"

"Suydi es súper amable"

"Excelente servicio , Suidy Jiménez fue demasiado amable y sobretodo tranquila durante el proceso . La quote me salía en 540 y con ella me salió en 330. La recomiendo al 100%"

"I been with state farm for a couple years ,I started with my cars and after I added my house , always they gave me good rates , when I have any concerns I just go to the office and Emily solve any of my questions she is very professional and patient with their clients I recommend if you go there for any quote ask for Emily and she will work hard to provide the best rates or deals available, thank you State Farm ."

"Me atendieron Un servicio súper excelente Gracias"

"As a first time renter, Jesslyn Jimenez was phenomenal! She was patient with all my questions and answered thoroughly so I was able to understand everything. She was both professional and personable and incredibly kind. I will absolutely recommend her and be returning to work with her for any other insurance ventures I have in the future!"

"Very professional and very welcome customer care place we have a very good experience by the Best person Suidy to make us whole entire family and staff to become of the there customers for State Farm insurance"